Privacy Policy

This notice explains what happens to your personal information if you get in touch with Infinite Aura Events, whether through this website, WhatsApp, or email.

Who we are

Infinite Aura Events is run by Tom Fox as a sole trader, based in Hampshire, England, providing infinity LED dance floor hire for weddings and private events. For any privacy questions, contact us at hello@infiniteauraevents.co.uk.

What information we collect

When you make an enquiry, we may collect your name, email address, phone number, event date, venue or location, guest numbers, and any other details you choose to share with us about your event.

How we collect it

• Directly from you, when you fill in the enquiry form on this site. Your details are sent to us and recorded in a Google Sheet we use to manage enquiries
• Directly from you, if you message us via WhatsApp
• Directly from you, if you email us

Why we use it, and our lawful basis

We use your information to respond to your enquiry, provide a quote, and — if you go ahead — to plan and deliver your booking. Our lawful basis is legitimate interest (responding to your enquiry) and performance of a contract (once you book with us).

Who we share it with

We don't sell or share your information with third parties for marketing. Exceptions worth knowing about:

• If you contact us via WhatsApp, your message is handled under WhatsApp's (Meta's) own privacy policy in addition to this one
• Our email is hosted by Zoho Mail, who process email on our behalf as a data processor
• Enquiry form submissions are recorded using Google Sheets and Google Apps Script (Google), which process the data on our behalf

How long we keep it

We keep enquiry and booking correspondence for as long as necessary to deliver our services, and afterwards for as long as we're required to for accounting and legal purposes. We delete it when it's no longer needed for either.

Cookies

This website does not currently use cookies or any tracking or analytics technology. If that changes in future, we'll update this notice and, where required, ask for your consent first.

Your rights

Under UK GDPR, you have the right to ask us for a copy of your information, to correct it, to have it deleted, to restrict or object to how we use it, and to receive it in a portable format. To exercise any of these, email hello@infiniteauraevents.co.uk.

Complaints

If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

Children

Our services are intended for adults planning events, and we don't knowingly collect information from children.